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​​Why Become A Volunteer?
Certified Volunteer Representatives are independent citizen advocates who visit the residents of long-term care facilities and identify complaints or concerns.  They work independently to investigate these complaints and work with the staff to resolve problems, advocating from the resident point of view.  
Certified Volunteer Representatives advocate, educate, and investigate on behalf of the resident, for the resident, to protect their rights and dignity.  This role is best suited for someone that has 3-5 flexible hours to volunteer every 90 days.
Recruitment and Screening is a part of our process for volunteer ombudsman applicants in our three county area of Cobb, Douglas and Fulton counties.  We also create public awareness about the program and its services. 





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  2018 Capitol Ombudsman Program